Hallmark Software

General Use 41

• Sending Your Card by Email
• What is PhotoPower and how to open it
• How to use the Kid Lock feature. (KB040125)
• How to resize an image in a project? (KB040128)
• How to print only the inside or outside of a card project. (KB040129)

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Problems/Errors 24

• When I try to send the email, I get a message asking me to set up my email program. How do I set this up?
• Why can I not view the thumbnails for WMF files in Vista like I was able to in Windows XP? (KB040173)
• Why can I not copy graphics from Hallmark to another program? All I get is a black box. (KB040174)
• When using the Hallmark Card Studio software, I am getting an error message mentioning OpenGL. How do I correct this? (KB040176)
• When printing an envelope, it is either not printing anything, or part of the text is cut off/not in the right place. How do I fix this? (KB040181)

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Installation 5

• When installing I get “Error 1305. Error reading from file…” How do I correct this? (KB040168)
• How to tell if a program is Windows Vista 64-bit compatible. (KB040170)
• Error 1335. The cabinet file <FILENAME> required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package. (KB040172)
• How to install Hallmark Card Studio. (KB040171)
• The Install screen did not appear when I put in disc 1. How do I install the Hallmark Card Studio software? (KB040169)

Hallmark Card Studio for Mac -new for 2020 5

• Why the designs won’t load
• How to browse designs and use preview on MacOS Catalina
• Hallmark Card Studio for Mac -new for 2020 will not run on MacOS 10.11 El Capitan
• Wrong version of Hallmark Card Studio was purchased
• How to request a refund

Hallmark Card Studio 2019 Mac 1

• Hallmark Card Studio 2019 macOS Catalina Compatibility Release

General 8

• Hallmark Card Studio 2019 macOS Catalina Compatibility Release
• macOS Catalina Compatibility
• Why am I seeing a message stating Hallmark Card Studio is not optimized for my Mac?
• What are the System Requirements for Hallmark Card Studio for Mac? (KB041000)
• No images showing in the iPhoto tab of the Insert Graphics window in Hallmark for Mac. (KB041002)

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General 5

• How do I determine which startup item is conflicting with my program? (KB000017)
• How do I disable my startup programs? (KB000020)
• What to do when there is a MDAC/Jet file mismatch. (KB000018)
• What to do when there is a problem with MDAC/Jet files. (KB000019)
• How do I display the Hidden Files and Folders? (KB040158)