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Solution home Hallmark Card Studio

Problems/Errors

Getting "mismatch" message when printing envelope in Hallmark. (KB040201)
We commonly see this issue when the Printing Preferences are set to a different paper size than the expected envelope size. Please try the following: Cl...
Sun, Oct 12, 2014 at 9:29 PM
A landscape project is printing in portrait mode. How do I correct this? (KB040204)
When printing a landscape project, the program informs the printer that it needs to be printed in landscape mode. For some reason, your printer is not switc...
Fri, Apr 17, 2020 at 5:17 PM
AVG Antivirus found the file "Ltclru.dll" that Hallmark Card Studio installed was a corrupted executable file and deleted it. Is this a problem? (KB040205)
This appears to be a false positive result from AVG Antivirus. We have used this file in Hallmark Card Studio for years. AVG Antivirus is the only virus sca...
Wed, Jun 11, 2014 at 8:40 AM
Program crashes with an error message stating “cannot run unicode version of ATL71.DLL” How do I correct this? (KB040198)
This could be related to a couple of different issues. Please verify that the program’s shortcut/icon is not set to Compatibility mode. To check that: R...
Sun, Jul 12, 2015 at 6:32 PM