Hallmark Software

Hallmark Card Studio 2018 3

• What should I do if my Serial Code for the Bonus software does not work?
• Where can I find the bonus clip art on my computer?
• How do I install the bonus fonts so they can be used by Windows?

Problems/Errors 29

• Why can I not view the thumbnails for WMF files in Vista like I was able to in Windows XP? (KB040173)
• Why can I not copy graphics from Hallmark to another program? All I get is a black box. (KB040174)
• When using the Hallmark Card Studio software, I am getting an error message mentioning OpenGL. How do I correct this? (KB040176)
• When printing an envelope, it is either not printing anything, or part of the text is cut off/not in the right place. How do I fix this? (KB040181)
• When printing a project, the print out is either blank, only half of the page/image prints or all or part of a graphic is printing a black box. How do I correct this? (KB040183)

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General Use 46

• Where is the PhotoPower feature? (KB040117)
• Where are the business card projects in Hallmark Card Studio? (KB040118)
• When I try to send the email, I get a message asking me to set up my email program. How do I set this up? (KB040119)
• What is the Traditional card size? (KB040120)
• How to email a project? (KB040124)

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Installation 5

• When installing I get “Error 1305. Error reading from file…” How do I correct this? (KB040168)
• How to tell if a program is Windows Vista 64-bit compatible. (KB040170)
• Error 1335. The cabinet file <FILENAME> required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package. (KB040172)
• How to install Hallmark Card Studio. (KB040171)
• The Install screen did not appear when I put in disc 1. How do I install the Hallmark Card Studio software? (KB040169)

Hallmark Card Studio 2014 1

• When I go to view a pre-designed project in Hallmark 2014, the text does not appear correct or similar to the preview. How do I correct this?

Hallmark Card Studio 2013 2

• When starting Hallmark Card Studio 2013 Deluxe for the first time, I am getting a message stating I need .NET Framework v4. Where do I get this? (KB040179)
• When I go to view a pre-designed project in Hallmark 2013, the text does not appear correct or similar to the preview. How do I correct this?

Hallmark Card Studio 2019 Mac 1

• Hallmark Card Studio 2019 macOS Catalina Compatibility Release

General 8

• Hallmark Card Studio 2019 macOS Catalina Compatibility Release
• macOS Catalina Compatibility
• Why am I seeing a message stating Hallmark Card Studio is not optimized for my Mac?
• What are the System Requirements for Hallmark Card Studio for Mac? (KB041000)
• No images showing in the iPhoto tab of the Insert Graphics window in Hallmark for Mac. (KB041002)

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General 5

• How do I determine which startup item is conflicting with my program? (KB000017)
• How do I disable my startup programs? (KB000020)
• What to do when there is a MDAC/Jet file mismatch. (KB000018)
• What to do when there is a problem with MDAC/Jet files. (KB000019)
• How do I display the Hidden Files and Folders? (KB040158)