Problems/Errors

When adding my own text, the font appears too thick. (KB040189)
All text has an Inside and Outline Color assigned to it. When you enter your own text, the font automatically assigns a color to the Inside and Outline. Dep...
Wed, Jun 11, 2014 at 8:36 AM
When a Reminder is scheduled, the Reminders window no longer automatically opens. (KB040190)
Starting with Hallmark Card Studio 2007, the functionality of the Reminders have dramatically changed. Previously, when a Reminder was scheduled, the Remind...
Thu, Sep 4, 2014 at 6:57 AM
"Unable to open layout" message in Hallmark Card Studio. (KB040191)
This message is related to two possible problems: The first is that you may not have a complete installation of the program. When selecting the project to ...
Mon, Jul 21, 2014 at 3:44 PM
The Reminder balloon keeps appearing after closing it. (KB040192)
The new Reminder text balloon has a "snooze" feature built into it. When you click on the X to close it, you are activating this "snooze"...
Wed, Jun 11, 2014 at 8:37 AM
The program crashes with an error mentioning an "ACLAYERS.DLL” file. How do I correct this? (KB040193)
This is due to the shortcut for the program being set to a compatibility mode for a prior version of Windows. We have only had this problem reported on comp...
Sat, Aug 23, 2014 at 4:42 AM
The only disc that came with my Hallmark program is not recognized when inserted in the drive. (KB040194)
If you have only one disc, then you have the DVD version of the program. If you have the DVD version, you will need to have a DVD-ROM drive to install the p...
Sat, Oct 4, 2014 at 10:26 AM
The list of addresses available for multiple Envelope/Label projects does not match what is showing in the Event Planner's Address Book. How do I correct this? (KB040195)
This issue occurs when multiple versions of Hallmark Card Studio are installed on the computer at the same time. For some reason, something becomes cross-li...
Sat, Sep 27, 2014 at 7:25 AM
Some Hallmark cards are the same as a prior version. (KB040197)
This is true. Each version of Hallmark Card Studio builds upon the previous version. This means that some of the cards and projects from prior versions will...
Wed, Jun 11, 2014 at 8:38 AM
Hallmark Card Studio fails to launch when the Windows Presentation Foundation Font Cache 3.0.0.0 service is enabled. (KB040199)
This problem may indicate that there is a corruption in the font cache file used by the Windows Presentation Foundation Font Cache service. Hallmark Card S...
Wed, Jun 11, 2014 at 8:39 AM
One project size appears when printing to one printer but not another. (KB040200)
These are not options provided by the program. They are options provided by the printer. There are only a couple of options that are actually provided by th...
Thu, Sep 18, 2014 at 4:30 PM