This is due to the shortcut for the program being set to a compatibility mode for a prior version of Windows. We have only had this problem reported on computers that are running either Windows XP or Windows 2000. To correct this:
- Right-click the shortcut/icon used to launch the Hallmark Card Studio program.
- Select the Properties option from the pop-up menu.
- Click the Compatibility tab.
- Remove the check mark from the box that states “Run this program in compatibility mode for:”
- Click the OK button.